Debt collection is a challenging and stressful process for both creditors and debtors. It involves contacting, negotiating, and recovering unpaid debts from delinquent customers. However, not all debt collection agencies are reliable, ethical, or effective. Some of them may use deceptive, abusive, or illegal tactics to coerce or harass debtors into paying. One of these agencies is Global Solution Biz, a company that has received numerous complaints and negative reviews from customers. In this article, we will explore the services, benefits, and drawbacks of Global Solution Biz, and what are the honest reviews and complaints from customers who have dealt with them.
Services of Global Solution Biz
Global Solution Biz is a debt collection agency that claims to help clients with debt recovery. According to their website, they offer the following services:
- Debt Collection: They collect debts from various types of accounts, such as medical, utility, credit card, student loan, personal loan, and payday loan. They also handle debts from different industries, such as retail, healthcare, education, and finance.
- Debt Settlement: They negotiate with debtors to reduce the amount of debt they owe and reach a mutually agreeable payment plan. They claim to have a team of experienced and professional negotiators who can achieve the best results for their clients.
- Debt Validation: They verify the validity and accuracy of the debts they collect. They claim to provide proof of the debt, such as the original contract, the account statement, and the creditor’s information. They also claim to comply with the Fair Debt Collection Practices Act (FDCPA), which protects consumers from unfair or abusive debt collection practices.
Global Solution Biz states that their core values are integrity, excellence, and customer satisfaction. They also state that their mission is to provide the highest quality of service and the best results for their clients.
Benefits of Global Solution Biz
Global Solution Biz promises to deliver several benefits to their clients who choose them for debt collection. Some of these benefits are:
- High Recovery Rate: They claim to have a high recovery rate of over 90%, which means that they can successfully collect most of the debts they handle. They attribute this to their advanced technology, skilled staff, and proven strategies.
- Low Contingency Fee: They claim to charge a low contingency fee, which means that they only get paid if they recover the debt. They claim to have no upfront fees, no hidden charges, and no monthly fees. They also claim to offer a free consultation and a free quote for their services.
- Fast and Efficient Service: They claim to provide fast and efficient service to their clients. They claim to have a 24/7 online portal where clients can access their account information, monitor their progress, and communicate with their agents. They also claim to have a dedicated customer service team that can answer any questions or concerns.
Drawbacks of Global Solution Biz
Global Solution Biz may seem like a good choice for debt collection, but it also has some serious drawbacks that you should be aware of. Some of these drawbacks are:
- Deceptive and Abusive Practices: Many customers have reported that Global Solution Biz uses deceptive and abusive practices to collect debts. For example, they may lie about the amount or status of the debt, threaten to sue or arrest the debtor, call repeatedly or at odd hours, or use profane or insulting language. These practices violate the FDCPA and other consumer protection laws, and can cause emotional distress and financial harm to the debtor.
- False or No Validation: Many customers have also reported that Global Solution Biz fails to provide validation or proof of the debt they are collecting. Validation is a legal right that allows the debtor to request and receive written confirmation of the debt, such as the original contract, the account statement, and the creditor’s information. Without validation, the debtor cannot verify the legitimacy and accuracy of the debt, and may end up paying for a debt that they do not owe or that has already been paid.
- Poor Customer Service: Many customers have also complained about the poor customer service of Global Solution Biz. They claim that the agents are rude, unprofessional, and unresponsive. They also claim that the company does not honor their requests to stop calling, to communicate in writing, or to dispute the debt. They also claim that the company does not provide a clear and easy way to file a complaint or to escalate the issue.
Reviews and Complaints of Global Solution Biz
Global Solution Biz has received numerous reviews and complaints from customers who have dealt with them. The overall rating and feedback of the company are mostly negative, indicating a low level of customer satisfaction and trust. Here are some sources where you can find reviews and complaints of Global Solution Biz:
- Complaints Board: This is a website where customers can post and read complaints about various businesses and products. Global Solution Biz has two complaints on this site, both of which are unresolved. The complaints allege that the company uses hostile and threatening tactics, and does not provide validation of the debt.
- Trustpilot: This is a website where customers can rate and review businesses and products. Global Solution Biz has 19 reviews on this site, with an average rating of 2.2 out of 5 stars. The reviews are mostly negative, with only four positive reviews. The negative reviews accuse the company of being a scam, of harassing and lying to the customers, and of not processing withdrawals.
- Better Business Bureau: This is a nonprofit organization that provides information and ratings on businesses and charities. Global Solution Biz has no rating or accreditation from the BBB, and has one complaint on this site, which is resolved. The complaint states that the company continued collection activity on an account that they never validated.
- Complaints Contacts: This is a website where customers can find the contact information of various businesses and products. Global Solution Biz has one contact on this site, which is an email address. However, there is no guarantee that the email address is valid or responsive.
The main themes and issues that customers raise in their reviews and complaints are:
- The company uses deceptive, abusive, and illegal practices to collect debts
- The company does not provide validation or proof of the debt
- The company has poor customer service and communication
- The company is a scam and does not process withdrawals
Global Solution Biz is a debt collection agency that claims to help clients with debt recovery. However, the company has many drawbacks and disadvantages that outweigh its benefits and advantages. The company uses deceptive and abusive practices to collect debts, does not provide validation or proof of the debt, has poor customer service and communication, and is a scam and does not process withdrawals. These issues have resulted in numerous complaints and negative reviews from customers who have dealt with them. Therefore, we do not recommend Global Solution Biz as a reliable or ethical debt collection agency.
If you are looking for a debt collection agency, you should do your research and compare different options. You should also know your rights and responsibilities as a creditor or a debtor, and how to protect yourself from unfair or illegal debt collection practices. Here are some tips and recommendations for choosing a debt collection agency:
- Check the reputation and rating of the agency from various sources, such as the BBB, Trustpilot, Complaints Board, and other review sites. Look for positive feedback, resolved complaints, and accreditation.
- Check the fees and charges of the agency, and how they are calculated. Look for transparent and reasonable pricing, and avoid hidden or upfront fees.
- Check the services and methods of the agency, and how they handle different types of debts and industries. Look for professional and ethical practices, and avoid aggressive or abusive tactics.
- Check the validation and verification of the agency, and how they provide proof of the debt. Look for clear and accurate documentation, and avoid false or invalid claims.
- Check the communication and customer service of the agency, and how they interact with you and the debtor. Look for responsive and respectful agents, and avoid rude or unprofessional behavior.
We hope this article has helped you learn more about Global Solution Biz and how to choose a debt collection agency. If you have any questions or comments, please feel free to share them below.
Here are some frequently asked questions and answers about Global Solution Biz and debt collection:
- Q: Is Global Solution Biz a scam?
- A: Yes, Global Solution Biz is a scam. Many customers have reported that the company does not process withdrawals, and that they have lost money to them. The company also uses deceptive and abusive practices to collect debts, and does not provide validation or proof of the debt.
- Q: How can I stop Global Solution Biz from calling me?
- A: You have the right to request Global Solution Biz to stop calling you, and to communicate with you in writing only. You can do this by sending them a cease and desist letter, or by telling them over the phone. However, the company may not honor your request, and may continue to harass you. In that case, you can report them to the Federal Trade Commission (FTC), the Consumer Financial Protection Bureau (CFPB), or your state attorney general.
- Q: How can I dispute a debt with Global Solution Biz?
- A: You have the right to dispute a debt with Global Solution Biz, and to request validation or proof of the debt. You can do this by sending them a debt validation letter, or by telling them over the phone. However, the company may not provide validation or proof of the debt, and may continue to pursue you. In that case, you can dispute the debt with the original creditor, or with the credit bureaus.
- Q: How can I get a refund from Global Solution Biz?
- A: You may be able to get a refund from Global Solution Biz if you have paid them for a debt that you do not owe, or that has already been paid. You can do this by contacting them and requesting a refund, or by disputing the charge with your bank or credit card company. However, the company may not process your refund, and may ignore your request. In that case, you can file a complaint with the FTC, the CFPB, or your state attorney general.